Terms & Conditions
Last Updated: 11/20/2025
Welcome to Equineholic (“we”, “us”, “our”). By accessing or using our website https://equineholic.shop and purchasing from our store, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms govern your use of our website, products, and services. By visiting our site or making a purchase, you acknowledge that you have read and understood these Terms.
We reserve the right to update or modify these Terms at any time. Continued use of the site means you accept any changes.
2. Eligibility to Use Our Website
You must be at least 18 years old or the age of majority in your location to make purchases from our website.
3. Products & Services
All products displayed on our site are subject to availability. We reserve the right to:
- Modify products
- Discontinue products
- Change prices without notice
We work with a print-on-demand fulfillment provider with production facilities worldwide.
4. Pricing & Payments
All prices listed on our website are in USD unless stated otherwise.
By placing an order, you authorize us (and our payment providers) to charge your selected payment method.
We are not responsible for additional fees such as:
- Bank transfer charges
- Currency conversion fees
- Customs duties
5. Shipping & Delivery
Shipping times are estimates and may vary based on destination, customs processing, or other factors outside our control.
For full details, please review our Shipping & Delivery Policy.
6. Returns & Refunds
We do not accept returns and exchanges. Refunds are only provided for:
- Wrong items received
- Damaged items
Customers must contact us at lindagreen05051995@gmail.com with photos and order details.
For more details, refer to our Refund & Return Policy.
7. Accuracy of Information
We attempt to ensure all information on our site is accurate, but we cannot guarantee:
- Completeness
- Accuracy
- Currentness
We reserve the right to correct errors and update information at any time.
8. Prohibited Uses
You are prohibited from using our site or products for:
- Illegal activities
- Violating laws or regulations
- Spreading harmful software or malicious code
- Collecting personal data of others without consent
9. Intellectual Property
All content on our website—including images, text, graphics, and logos—is owned by Equineholic or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Equineholic is not liable for:
- Indirect or consequential damages
- Losses due to delays or shipping issues
- Issues caused by third-party service providers
Your use of our site is at your own risk.
11. Indemnification
You agree to indemnify and hold Equineholic harmless from any claims or damages arising from your misuse of our website or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of Indonesia, without regard to conflict of law principles.
13. Contact Information
For any questions regarding these Terms, you may contact us at:
Email: lindagreen05051995@gmail.com
Address: Jl. Kaliurang, Malang, Indonesia, 65112
Thank you for choosing Equineholic!