Shipping & Delivery Policy
Last Updated: 11/19/2025
Thank you for shopping at Equineholic. Below you’ll find details about how and when you will receive your order.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it is shipped out.
Estimated shipping times:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Please note: These are estimated ranges and can vary depending on factors such as customs delays or carrier disruptions.
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide. Your order will be produced and shipped from the location that can fulfill it most efficiently.
Will I be charged customs for my order?
International orders may be subject to additional customs, duties, or tax fees. These fees are not controlled by us and are assessed by your local customs office.
Customs policies vary by country, so we recommend checking with your local customs office to determine whether duties or taxes apply to your purchase.
My order should be here by now, but I still don’t have it. What should I do?
Before contacting us, please take the following steps:
- Check your shipping confirmation email to ensure there are no mistakes in your delivery address.
- Ask your local post office if they have your package.
- Check with your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn’t left at the post office or with a neighbor, please contact us at lindagreen05051995@gmail.com with your order number.
If you found a mistake in your delivery address, we can send a replacement order — however, shipping will be at your own cost.
Orders
How are your products made?
We work with a print-on-demand dropshipper. They operate globally, so depending on your location, your order will be printed and shipped from the nearest facility.
How do I track my order?
When your order ships, you will receive an email containing a tracking link. If you have any questions about tracking or shipping, contact us at lindagreen05051995@gmail.com.
If you have further questions about our shipping or order process, feel free to contact us anytime at lindagreen05051995@gmail.com.